CTI Process Management – Governance Lead
Bank of America
full-time
Posted on:
Location Type: Office
Location: Jacksonville • Florida, North Carolina, Virginia • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Drive disciplined execution of internal controls and operational excellence within CTI process governance
- Lead governance routines for SPI changes
- Conduct and coordinate quality assurance reviews
- Maintain documentation and reporting to support audit readiness
Requirements
- 3+ years of experience in the Audit, Compliance, or Risk function of a large financial services company
- Strong knowledge of the Single Process Inventory
- Strong communication skills, including the ability to communicate complex ideas clearly
- Excellent interpersonal, oral and written communication skills
- Exceptional analytical and critical thinking abilities
Benefits
- Commitment to an inclusive workplace
- Opportunities to learn and grow
- Support for teammates’ physical, emotional, and financial wellness
- Recognizing and rewarding performance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong communication skillsinterpersonal skillsoral communication skillswritten communication skillsanalytical abilitiescritical thinking abilities