Loan Servicing Operations Manager
Bank of America
full-time
Posted on:
Location Type: Office
Location: Fort Worth • Florida, Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Supervises the execution of transactions and responses to customer, investor, or third party related inquiries
- Reviews closed loans for adherence to established loan guidelines
- Monitors workflow and operational efficiency to recommend changes and operational improvements
- Reviews In-House Legal or Outside Counsel opinions and prepares summaries to senior or executive management for analysis and decision
- Handles loan underwriting, compliance, forensic underwriting, loan repurchases, and quality control audits
Requirements
- Leadership and Team Management
- Process Improvement and Optimization
- Data Analysis and Performance Monitoring
- Effective Communication
- Problem-Solving
- Risk Management
Benefits
- Health insurance
- Wellness programs
- Flexible working arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
loan underwritingcomplianceforensic underwritingloan repurchasesquality control audits
Soft skills
leadershipteam managementprocess improvementoptimizationdata analysisperformance monitoringeffective communicationproblem-solvingrisk management