Business Strategy & Initiative Manager – Client Services Resource Planning and Optimization
Bank of America
full-time
Posted on:
Location Type: Office
Location: Utica • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $115,000 - $175,000 per year
Job Level
Mid-LevelSenior
About the role
- Builds and/or executes business initiatives and/or processes, while partnering with stakeholders and partners
- Solves complex problems and delivers on business initiatives and processes by applying subject matter expertise and technical knowledge of the business
- Engages with key stakeholders, partners, and business leadership to deliver on business objectives
- Performs analytics, assessments, and/or interpretation of data and/or information to identify business opportunities, derive insights, and measure outcomes
- Develops strategic and tactical plans to drive progress towards business goals and objectives
- Lead and execute high impact initiatives with discipline and influence
- Drive project management across internal RPO initiatives and cross business efforts ensuring clear objectives, timeline and deliverables are achieved, ensuring RPO is well informed of change management
- Define, develop and execute strategic initiatives that advance key business priorities and drive measurable outcomes
- Monitor performance, risks and milestones across initiatives and operational processes, ensuring timely adjustments and successful delivery
- Collaborate closely with cross functional partners and stakeholders to align strategies, requirements, and execution plans across the business
- Influence decision-making by synthesizing complex data and insights into clear recommendations that guide leadership direction
- Communicate strategies, progress and impacts through strong verbal storytelling and high-quality presentations tailored to executive (B3 & B2) and stakeholder audiences
- Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations.
Requirements
- 5+ plus years experience of formal program / project management experience including familiarity with Bank of America Change Management Framework, including UCRA risk assessment, PPRT, CAST, MS Project, Agile practices
- Strategic thinking and business acumen with the ability to translate complex problems into clear strategies, actionable plans, and measurable outcomes
- Advanced analytical and critical-thinking skills to interpret data, identify insights, assess risks, and make informed recommendations that influence direction
- Strong stakeholder management and collaboration abilities, including the capacity to build trust, align cross-functional teams and drive consensus across diverse partners
- Exceptional communication skills – verbal, written and presentation, with prove ability to synthesize complex information into concise, compelling narratives for executive audiences
- Project and initiative execution expertise, including prioritization, timeline management, issue escalation and the agility to adjust plans in a dynamic environment.
Benefits
- industry-leading benefits
- access to paid time off
- resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementproject managementdata analyticsrisk assessmentstrategic planningAgile practicestimeline managementissue escalationchange managementcritical thinking
Soft skills
stakeholder managementcollaborationcommunicationstrategic thinkingbusiness acumentrust buildinginfluencepresentation skillsverbal storytellingproblem solving