Business Support Manager – Workforce Governance
Bank of America
full-time
Posted on:
Location Type: Hybrid
Location: Newark • New Jersey, North Carolina, Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Operational management and governance of flex workforce for large CIO group
- Continuous focus on operational excellence of existing programs
- Drive program analytics and overall performance with vendors
- Report and analyze program data and overall performance with teams
- Ensure proper governance is placed when processing change orders and invoices
Requirements
- 5+ years of experience
- Strong interpersonal and communication skills
- Advanced Microsoft Excel skills
- Ability to influence and drive continuous process improvement
- Highly analytical thinking and ability to create reports
- Excellent organization skills
- Executive presentation experience
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexibility in work arrangements
- Opportunities for professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program analyticsdata analysisreport creationchange order processinginvoice processingoperational excellenceperformance measurementcontinuous process improvementMicrosoft Excel
Soft skills
interpersonal skillscommunication skillsanalytical thinkingorganizational skillsinfluencing skillspresentation skills