CyberArk Support Specialist
Bank of America
full-time
Posted on:
Location Type: Office
Location: Jersey City • New Jersey • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $154,300 per year
Job Level
Mid-LevelSenior
Tech Stack
LinuxUnixVault
About the role
- Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems
- Mentors other team members and provides technical leadership
- Captures and translates business requirements into complex infrastructure and/or system design for specific implementations
- Supports change implementations, proactively identifies and resolves potential issues resulting from the changes
- Provides release support when needed and manages engagement across audiences
- Provide Tier-2/3 support for CyberArk-related incidents and service requests
Requirements
- 3+ years of experience in CyberArk Privileged Access Management (PAM) administration and operations
- Strong hands-on expertise with CyberArk components (Vault, CPM, PSM, PVWA)
- Experience managing credentials across Windows, Linux/Unix, databases, middleware, and APIs
- Familiarity with identity and access management (IAM) principles and privileged access best practices
- Strong troubleshooting, problem-solving, and analytical skills
- Excellent communication and collaboration skills with cross-functional teams
Benefits
- Employees are eligible for an annual discretionary award based on performance
- Industry-leading benefits
- Access to paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CyberArk Privileged Access ManagementCyberArk VaultCyberArk CPMCyberArk PSMCyberArk PVWAWindows administrationLinux administrationUnix administrationdatabase managementAPI management
Soft skills
mentoringtechnical leadershiptroubleshootingproblem-solvinganalytical skillscommunication skillscollaboration skills