Senior Fraud Analyst III – High Risk Mitigation, Mule
Bank of America
full-time
Posted on:
Location Type: Hybrid
Location: Phoenix • Arizona, Florida • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Analyzes data to detect and identify fraudulent activities and assesses the level of risk to customers and the bank
- Prepares reports for suspicious activity, escalating concerns to senior management as required
- Reviews and analyzes accounts and relationships that may require differentiated treatment or specialized resolution and ensures compliance with industry regulations and bank procedures
- Manages and prioritizes a large and varied case load effectively and efficiently in order to deliver solutions and re-establish customer confidence
Requirements
- 1-year current production experience in Fraud Detection Operations
- Strong attention to detail with a commitment to accuracy and quality while meeting production and quality goals
- Strong organizational and time management skills
- Strong ability to multi-tasking and prioritization.
- Able to work in an independent, efficient, and effective manner in a fast-paced environment, while working cohesively in a team setting
- Working knowledge of MS Word and Excel
- Excellent written and oral communication skills
- Must be flexible and adapt quickly to change
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
fraud detectiondata analysisrisk assessmentreport preparationcompliancecase management
Soft skills
attention to detailorganizational skillstime managementmulti-taskingprioritizationindependenceteamworkadaptabilitycommunication skills