Financial Center Manager
Bank of America
full-time
Posted on:
Location Type: Office
Location: Canoga Park • California • 🇺🇸 United States
Visit company websiteSalary
💰 $73,500 - $106,500 per year
Job Level
Junior
About the role
- Managing a financial center and its employees on a day-to-day basis
- Developing talent, including proactive sourcing of candidates
- Managing client traffic, engaging and appropriately routing clients, and fostering client retention
- Managing business results through formalized management routines and coaching
- Creating a world-class client experience environment
- Managing market-level initiative prescribed by market leaders
- Driving operational excellence by engaging employees on business strategy
- Managing organizational priorities and effective execution
Requirements
- 1+ years of leadership experience demonstrated through coaching, training and/or motivating a work team
- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
- Collaborates effectively to get things done, building and nurturing strong relationships
- Displays passion, commitment and drive to deliver an experience that improves clients' financial lives
- Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed
- Communicates effectively and confidently and is comfortable engaging all clients
- Has the ability to learn and adapt to new information and technology platforms
- Applies strong critical thinking and problem-solving skills to meet clients' needs
- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
- Efficiently manages time and capacity
- Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment
- Must be able to work weekends and/or extended hours
- 1+ years of management experience including hiring, coaching and developing direct reports
- Experience in financial services and knowledge of financial services industry, products and solutions
- Experience working in an environment with individual and team goals where goals were routinely met or exceeded
- Bilingual skills
Benefits
- Employees are eligible for an annual discretionary award based on performance results
- Access to paid time off
- Industry-leading benefits
- Resources and support to employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
leadership experiencecoachingtrainingproblem-solvingcritical thinkingtime managementdelegationfinancial services knowledgeclient solutionsbilingual skills
Soft skills
self-starterstrong work ethicresults-orientedcollaborationrelationship buildingpassioncommitmentadaptabilityeffective communicationability to manage complexity