Senior Banker – Bilingual Spanish Required
Bank of America
full-time
Posted on:
Location Type: Office
Location: San Juan • Texas • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists.
- Key responsibilities include deepening client relationships through platform services, supporting clients with self-service or transactional activities, and providing exceptional client care.
- Job expectations include proactively connecting with clients through outbound calls and conducting consistent follow-up routines.
Requirements
- BILINGUAL - SPANISH
- Has a minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment.
- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
- Collaborates effectively to get things done, building and nurturing strong relationships.
- Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
- Is confident in identifying solutions for helping new and existing clients based on their needs.
- Has strong written and verbal communications skills.
- Is able to communicate effectively and confidently, and is comfortable engaging all clients (in-person and by phone).
- Has the ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances.
- Applies strong critical thinking and problem-solving skills to meet clients’ needs.
- Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously.
- Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws).
- Can be flexible to work weekends and/or extended hours as needed.
Benefits
- Competitive benefits to support their physical, emotional, and financial well-being.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experienceclient-centric environmentproblem-solving skillscritical thinkingtime managementorganizational skills
Soft skills
bilingual - Spanishenthusiasticself-starterstrong work ethicrelationship buildingcommunication skillsadaptabilityflexibility
Certifications
notary commission