Events

• Deliver end-to-end case management support to employees around complex life events from initial inquiry through case resolution
• Respond to inquiries effectively and timely, while demonstrating empathy towards the employee
• Provide guidance to Line of Business (LOB) employees regarding their complex situations and recommend options and resources to best fit the issue
• Prioritize time and effort according to the most urgent and sensitive employee, manager, or partner needs
• Document key facts and interactions related to the employee's life event in the case management system of record
• Maintain confidentiality and protect employee information
• Gather, organize, and analyze data, interpret the data, and then communicate/present the results to key stakeholders

Life Event Services Consultant – Operations

Events Coordinator II

Loss Prevention Intern, Stores

Event Staff