Operations Analyst
Bank of America
full-time
Posted on:
Location Type: Office
Location: Gilroy • California • 🇺🇸 United States
Visit company websiteSalary
💰 $25 - $40 per hour
Job Level
JuniorMid-Level
About the role
- This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit.
- Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.
- Assists with coordination of implementation for products, services, and operational solutions.
- Supports the design, documentation, implementation, and monitoring of new products and services.
- Provides guidance regarding procedural, technical, and operational changes.
- Expands business products knowledge within operations environment.
- Builds network by developing relationships with partners and teammates.
- Inspects data to identify issues and trends.
- Collects and interprets data to validate operational processes.
Requirements
- A minimum of two years recent experience in a BAC financial center, with particular emphasis on operations management
- Must be able to fulfill role requirements without daily managerial oversight
- Has the ability to learn and adapt to new information and technology platforms
- Will follow established processes and guidelines in daily self-directed activities, adhering to all applicable laws and regulations
- Must be able to travel to any financial center within defined market(s); may need to travel to two different financial centers in the course of a single day
- Enthusiastic, highly motivated self-starter with strong work ethic, intense focus and attention to detail
- Must possess strong verbal and written communication skills; including the ability to communicate effectively with partners regarding areas of opportunity identified
- Must be flexible to work weekends and/or extended hours, as needed.
Benefits
- This role is currently benefits eligible.
- We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisreport creationexception processingoperational solutions implementationprocedural documentationtrend identificationdata interpretation
Soft skills
relationship buildingself-starterstrong work ethicattention to detailverbal communicationwritten communicationadaptabilityflexibility