Financial Center Assistant Manager
Bank of America
full-time
Posted on:
Location Type: Office
Location: Albuquerque • New Mexico • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Provide customer support via phone, email, and chat
- Resolve customer inquiries and technical issues
- Maintain accurate customer records in CRM system
- Collaborate with internal teams to escalate complex issues
Requirements
- 1+ years of experience in customer support
- Excellent communication skills
- Experience with CRM systems
- GCSEs or equivalent
- Ability to work UK business hours
- Must be fluent in English.
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer supporttechnical issue resolutionCRM systems
Soft skills
communication skills
Certifications
GCSEs or equivalent