Bank of America

Senior Business Control Specialist – Credit Business Controls Ops, Bilingual Portuguese

Bank of America

full-time

Posted on:

Location Type: Office

Location: Providence • Florida, North Carolina, Rhode Island, Texas • 🇺🇸 United States

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Salary

💰 $59,000 - $109,800 per year

Job Level

Senior

Tech Stack

Tableau

About the role

  • Provide analytical support in executing internal control discipline and operational excellence within a LOB
  • Gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans
  • Prepare documentation for the tracking, monitoring, and escalation of risk related issues to management
  • Acts as an ambassador of the risk culture
  • Demonstrate the ability to liaison across lines of business globally
  • Demonstrate the ability to review and assess change being introduced to identify the need for risk and control
  • Candidate will actively review/test transactional activities to identify issues, trends, or errors to review with Leaders and Executives
  • Responsible for operating quality review reporting as part of the Enterprise Process Management Policy and Procedure for test of controls

Requirements

  • Bilingual - Portuguese
  • Experience in processes and systems for Global Credit Operations and/or Credit Fulfillment, Service and Operations
  • Experience with procedure documentation, audit, compliance, and/or QA/QC testing
  • Data management knowledge beneficial
  • Strong analytical and problem-solving abilities
  • Proficient with Excel and PowerPoint
  • Excellent written and verbal communication skills
  • Detail-oriented
  • Ability to work in a fast-paced environment to drive Quality goals while meeting aggressive delivery deadlines
  • Data experience with SharePoint sites and/or Tableau beneficial
  • Prior experience in a leadership role or proven leadership skills
Benefits
  • Employees are eligible for an annual discretionary award based on individual performance
  • access to paid time off
  • resources and support to make a genuine impact and contribute to sustainable growth of communities served

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data managementprocedure documentationauditcomplianceQA/QC testinganalytical skillsproblem-solvingquality review reportingrisk assessmenttransactional activities review
Soft skills
bilingualdetail-orientedexcellent written communicationexcellent verbal communicationability to work in fast-paced environmentleadership skillsanalytical abilitiesorganizational skillsinterpersonal skillsliaison abilities