Bank of America

Financial Center Manager

Bank of America

full-time

Posted on:

Location Type: Office

Location: Flower Mound • Texas • 🇺🇸 United States

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Job Level

Junior

About the role

  • Develops talent, including proactive sourcing of candidates
  • Manages client traffic, engaging and appropriately routing clients, and fostering client retention
  • Manages business results through formalized management routines and coaching
  • Creates a world class client experience environment
  • Manages market-level initiative prescribed by market leaders
  • Drives operational excellence by engaging employees on business strategy
  • Manages organizational priorities and effective execution

Requirements

  • 1+ years leadership experience demonstrated through one or a combination of the following: coaching, training, or motivating a diverse work team
  • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
  • Collaborates effectively to get things done, building and nurturing strong relationships.
  • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
  • Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed.
  • Communicates effectively and confidently, and is comfortable engaging all clients.
  • Has the ability to learn and adapt to new information and technology platforms.
  • Applies strong critical thinking and problem-solving skills to meet clients’ needs.
  • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
  • Efficiently manages your time and capacity.
  • Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment.
  • Can interpret performance results, find opportunities to drive success and hold others accountable to results.
  • Can be flexible to work weekends and/or extended hours as needed.
  • 1+ years management experience including hiring, coaching, and developing direct reports.
  • Experience in financial services and knowledge of financial services industry, products and solutions.
  • Experience working in an environment with individual and team goals where goals were routinely met or exceeded.
  • Bilingual skills.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
leadershipcoachingtrainingmotivatingcollaborationproblem-solvingcritical thinkingtime managementflexibilitybilingual
Bank of America

Market Financial Center Manager

Bank of America
Juniorfull-timeTexas · 🇺🇸 United States
Posted: 11 days agoSource: ghr.wd1.myworkdayjobs.com