Process Design Manager
Bank of America
full-time
Posted on:
Location Type: Office
Location: Newark • Arizona, New Jersey, Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead the efforts of others within the SPI Admin team
- Oversight of the Process Design Consultants
- Review process map, process activities, risks, controls, and measurements
- Plan refresh Activity Risk Assessment (ARA) and Annual Critical Reviews (ACR)
- Assist in conducting Fraud Risk assessment
- Audit Issue alignment, Action Plans, SPI documentation
- Review alignment of risks, controls, and metrics
- Understand control and metric characteristics
- Consider client impact, customer complaints, op losses etc.
- Schedule deep-dive review with stakeholders track enhancement progress
- Continuously monitor and assess controls performance
- Reevaluate control environment when process changes are made
- Address & resolve any concerns raised in various reviews/routines
- Process Control Ratings overrides and remediation
Requirements
- Strong written and verbal communication skills
- Advanced knowledge of Microsoft applications - Excel, PowerPoint, Outlook, etc
- Demonstrated team player with the ability to work independently
- Strong organizational and leadership skills
- Excellent time management skills
- Flexible to meet varying hours/days, when necessary
- Results driven and metrics focused
- Ability to motivate, drive results and reduce risk
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Process DesignFraud Risk AssessmentActivity Risk AssessmentAudit Issue AlignmentControl Environment ReevaluationMetrics AnalysisRisk ManagementProcess MappingControls Performance MonitoringAction Plans Development
Soft skills
Written CommunicationVerbal CommunicationTeam CollaborationOrganizational SkillsLeadership SkillsTime ManagementFlexibilityResults DrivenMotivational SkillsProblem Solving