Bank of America

Process Design Consultant I

Bank of America

full-time

Posted on:

Location Type: Office

Location: Newark • Florida, New Jersey, North Carolina • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Analyzing processes, documenting business case opportunities, and implementing process improvement/transformation initiatives in support of Operational Excellence objectives
  • Supporting the execution of change initiatives which may result in cost efficiencies, quality, productivity, and risk mitigation
  • Working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline

Requirements

  • Implements low to moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability
  • Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities
  • Establishes a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutions
  • Leverages analytics and critical thinking to solve complex business problems and translate issues into structured design oriented solutions with clearly defined business case benefits
  • Supports the development of enterprise change management deliverables for material projects including project charters, Suppliers, Inputs, Outputs, and Customers (SIPOC), Responsible, Accountable, Consulted, and Informed (RACI) process maps, risk assessments, control plans, and related artifacts
Benefits
  • Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
process improvementprocess engineeringanalyticscritical thinkingchange managementrisk assessmentcontrol plansproject chartersSIPOCRACI
Soft skills
collaborationtransparencycommunicationproblem solvingleadership