Bank of America

Merchant Consultant – PNW, Growth Markets

Bank of America

full-time

Posted on:

Location Type: Office

Location: Lynnwood • Washington • 🇺🇸 United States

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Salary

💰 $70,000 - $96,900 per year

Job Level

JuniorMid-Level

About the role

  • This job is responsible for providing payment processing solutions to small business clients primarily through 1:1 partnerships with assigned group of small business specialists, financial centers, and other internal partners.
  • Key responsibilities include consulting with small business clients to understand their priorities and provide solutions that meet their business needs with a focus on more complex opportunities and solutions.
  • Job expectations include having an awareness of merchant payment processing solutions, pricing, software, gateways, and security.
  • The Merchant Consultant (MC) is a field based specialist responsible for providing payment processing solutions to small business client primarily through partnerships with an assigned group of small business specialists, financial centers and other LOB partners.
  • Their role is to drive responsible growth, consulting with small business clients to understand their business priorities and provide solutions that meet their needs with a focus on more complex opportunities and solutions.
  • They are an integral contributor to One Team and will spend dedicated time in financial centers engaging in partner routines, accepting in person client appointments, referrals and introductions and coaching their colleagues on how to identify merchant opportunities and make quality referrals.
  • They will also develop opportunities with their partners, go on joint client calls and meet clients at their place of business.
  • They are the expert in the payment industry and Bank of America merchant solutions and consult with small business owners to align solutions with their unique and complex business priorities and needs.
  • Maintain and manage a strong pipeline for new revenue growth as well as developing and retaining existing client relationships.

Requirements

  • 2+ years of sales experience
  • Customer focus
  • Prospecting and referral sales
  • Consultative sales
  • Pipeline management
  • Time management
  • Technical expertise
  • Relationship building
  • Oral & Written communication
  • Problem solving
  • Teamwork
  • Presentation skills
  • Merchant products and solutions
  • Industry business acumen
  • Multi-lingual ability is a plus - Spanish/English bilingual skills
  • Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Benefits
  • This role is currently benefits eligible.
  • We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
payment processing solutionsmerchant payment processingpipeline managementconsultative salestechnical expertisemerchant productspricingsoftwaregatewayssecurity
Soft skills
customer focusrelationship buildingoral communicationwritten communicationproblem solvingteamworkpresentation skillstime managementprospectingreferral sales
Certifications
High School DiplomaGEDSecondary School