Global Financial Crimes Manager
Bank of America
PythonSQLTableau
Business Support Manager II – Global AML & Onboarding Operations
Bank of America
full-time
Posted on:
Location Type: Office
Location: Charlotte • Arizona, North Carolina, Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manages diverse administrative functions usually for a very large, complex department or for a complete line of business that may be regional or national in scope, often requiring associates in one or more location.
- Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements.
- Requires a thorough knowledge of the department or business units functional area or products.
- Working knowledge of general bank policies, programs and procedures and financial/accounting practices.
- Generally has full management responsibility over a relatively large team and may manage one or more levels of managers.
- Leads the support/administrative functions for a somewhat large department usually at a local level.
- Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement.
- Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department.
Requirements
- 5 or more years of experience in business support and risk management in a complex organization supporting senior leaders.
- Strong analytical, risk management and organizational skills with a focus on attention to detail.
- Ability to think strategically across the organization to identify opportunities to improve overall performance efficiency.
- Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently.
- Excellent written / verbal communication skills and executive presence.
- Advanced/Expert MS Office skills, especially Excel and PowerPoint.
- Extremely organized/excellent time management skills with ability to manage and prioritize competing priorities.
- Proven ability to develop executive ready communications and presentations that synthesize data and tell the story.
- Ability to develop comprehensive plans around key organizational priorities and ensure all accountable parties understand respective roles/responsibilities and are held accountable.
- Organization, attention to detail and ability to handle sensitive business information is absolutely critical.
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
- Flexible working hours
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business supportrisk managementbudget analysisoperations analysisprocess improvementdata synthesisexecutive communicationpresentation developmentfinancial practicesanalytical skills
Soft skills
strategic thinkingattention to detailorganizational skillstime managementproblem-solvingexecutive presenceteam managementcommunication skillsprioritizationaccountability