Corporate Travel Consultant

Bancorbrás

Consultor de Turismo Corporativo no Grupo Bancorbrás. Atendimento consultivo a clientes corporativos na área de turismo e hotelaria, com foco em excelência e solução.

Posted 5/5/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Consultative service to corporate clients, aligned with company travel policy;
Issuance, modification, rebooking and cancellation of reservations (air, hotel, car rental, etc.);
Preparing quotes and presenting options with the best cost-benefit;
Recommending itineraries, fares and suppliers to reduce costs;
Monitoring requests, pending items and follow-ups;
Recording client interactions in internal systems;
Emergency support during business trips;
Support for corporate event logistics;
Negotiating rates and terms according to existing agreements;
Requesting reservations and pre-payments within established deadlines;
Contacting suppliers to obtain proposals and specific conditions;
Updating interaction and reservation records in the system;
Assisting with verification of information for invoicing and reconciliation;
Requesting reimbursements with appropriate documentation;
Organizing directories and event information;
Analyzing logistics forms and proposing solutions;
Participating in client meetings to align requirements;
Leading meetings regarding events and special transfers;
Staying up to date on fares, agreements, market trends and policies.

Requirements

What you’ll need

High school diploma (Preferred: degree in Tourism, Hospitality, Business Administration or related fields);
Strong knowledge of travel products and services (air, hotel and car rental);
Knowledge of fare rules, travel policies, suppliers and best practices;
Experience with reservation systems (GDS and non-GDS): booking, rebooking, ticketing and cancellation;
Familiarity with self-booking tools (OBTs), including error analysis and user support;
Microsoft Office (Excel, Word and PowerPoint) for data organization, reporting and presentations;
Consultative customer service approach, with empathy, clarity and a solution focus;
Clear, concise and professional verbal and written communication;
Negotiation skills with clients and suppliers, aiming for improved conditions.

Benefits

Comp & perks

🌴 Attendance Bonus: Three days off per year for you to use as you wish;
📚 Education Assistance: Real support for your growth! 50% coverage for development-related courses, available after 1 year with the company;
🏡 Home Office Allowance: A monthly supplement to help cover remote work costs;
🧸 Childcare Assistance: Additional support for children under 6 years old;
🧑🏼‍🎄 Christmas Bonus: A special year-end bonus to celebrate with your family;
🩺 Health Insurance: Nationwide coverage with co-payments;
🦷 Dental Plan: Comprehensive dental coverage to care for your oral health;
🏦 Private Pension Plan: Company contributions alongside yours to help secure your financial future;
🔒 Life Insurance: Peace of mind for today and tomorrow, providing protection and security;
✈️ TRIB PASS – Leisure and Travel Platform: Discover fantastic experiences more easily. Bancorbrás subsidizes 50% of the monthly fee and you pay the remainder;
💳 Meal/Food Allowance (Caju Card): Granted per day worked and widely accepted. Use it for groceries or daily meals;
🏋🏽 Wellhub (Gympass): Movement, health and well-being! Access to thousands of gyms through a comprehensive fitness platform.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

reservation systemsGDSnon-GDSbookingrebookingticketingcancellationtravel productsfare rulestravel policies

Soft Skills

consultative customer serviceempathyclaritysolution focusverbal communicationwritten communicationnegotiation skills

Certifications

high school diplomadegree in Tourismdegree in Hospitalitydegree in Business Administration