Mid-level Operations Analyst
Banco Mercantil
full-time
Posted on:
Location Type: Hybrid
Location: Belo Horizonte • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- Prospect and negotiate with new veterinary clinics and industry professionals to onboard them into the network.
- Manage and support existing contracts, ensuring all terms are properly fulfilled;
- Monitor the quality of services provided by partner clinics and professionals;
- Ensure the accredited network is sufficiently broad to meet user demand.
- Lead the nationwide credentialing process for pet clinics, from initial research to onboarding and curation of new partners.
- Track performance indicators;
- Conduct audits and process analyses to identify improvements;
Requirements
- Bachelor's degree in Business Administration, Business Management, or related fields;
- Operational process management: monitoring workflows of the accredited network (clinics, hospitals, suppliers);
- Data analysis tools: advanced Excel, Power BI for reporting and KPIs;
- Corporate systems: ERP, CRM and credentialing management platforms;
- Previous experience managing an accredited network;
- Knowledge of negotiation and supplier/vendor relationship management;
Benefits
- Meal or food allowance;
- Transportation allowance;
- Private pension plan;
- Access to Meu+ services.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisoperational process managementnegotiationsupplier relationship management
Soft skills
leadershipcommunication
Certifications
Bachelor's degree in Business AdministrationBachelor's degree in Business Management