banco BV

Mid-level CRM Analyst – Salesforce

banco BV

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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About the role

  • Operate and optimize journeys, segments, and campaigns in Salesforce.
  • Configure objects, automations, and reports.
  • Ensure quality and efficiency of CRM journeys.
  • Analyze performance and generate business insights.
  • Collaborate with internal teams to implement improvements and integrations.

Requirements

  • Hands-on experience with Salesforce (Marketing Cloud, Data Cloud, Journey Builder, etc.)
  • Proficiency with workflows/flows, rules, objects, reports, and segmentation.
  • Strong analytical skills with a data-driven mindset.
  • Organized, self-driven, and collaborative.
  • Proactive engagement with peer teams and partners.
  • Clear communicator with a problem-solving focus.
  • Availability to work in a hybrid model (twice weekly) near Morumbi CPTM station.
Benefits
  • Diversity Seal in the Women category
  • Recognized as the best financial institution to work for in Brazil according to the GPTW 2025 ranking!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceMarketing CloudData CloudJourney Builderworkflowsflowsrulesobjectsreportssegmentation
Soft Skills
analytical skillsdata-driven mindsetorganizedself-drivencollaborativeproactive engagementclear communicatorproblem-solving focus