Mortgage Operations Lead – AU

Bamboo Works

Mortgage Operations Lead overseeing end-to-end mortgage processes for an Australian mortgage brokerage. Driving applications and managing lender relationships in a fast-paced environment.

Posted 5/21/2026full-timeRemote • 🇦🇺 AustraliaSenior💰 $1,800 - $2,400 per monthWebsite

About the role

Key responsibilities & impact

Evaluating lending scenarios
Managing lender relationships
Driving applications through the pipeline
Ensuring no opportunities or client matters lose momentum
Taking ownership of the mortgage process from enquiry through settlement
Managing and prioritizing active deals across the pipeline
Following up proactively with:
Clients
Brokers
Lenders
Banks
Internal support staff
Maintaining oversight across multiple active files simultaneously
Monitoring pipeline stages and deal movement daily
Building strong lender relationships and follow through persistently
Training, mentoring, and overseeing administrative support staff
Supporting improvements to SOPs, workflows, and operational consistency

Requirements

What you’ll need

7+ years of experience in:
Mortgage broking
Credit analysis
Lending operations
Loan processing
Mortgage settlements
Strong understanding of:
Australian lending landscape
Credit assessment
Serviceability calculations
Lender policies
Complex lending scenarios
Experience handling:
Complex deals
Self-employed borrowers
Non-standard lending scenarios
Time-sensitive applications
Strong experience managing the full mortgage lifecycle
Proven ability to manage multiple deals simultaneously
Experience communicating directly with lenders and financial institutions
Strong organizational and pipeline management skills
High attention to detail and operational accuracy
Strong written and verbal English communication skills.
Comfortable using:
Infynity CRM
Loan aggregators such as Finsure
Trello
Microsoft Teams
WhatsApp
Loan processing and document management systems
AI and productivity tools

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Bamboo Works Website LinkedIn All Job Openings 11 - 50 employees 🎯 Recruiter 👥 HR Tech 🤝 B2B Recruitment
HR Tech
B2B Bamboo Works is a company that specializes in providing remote staffing solutions for businesses around the world. They focus on sourcing high-quality remote talent that matches a business's specific needs, culture, and operational requirements. Bamboo Works offers services including digital marketing support, customer service, bookkeeping, accounting, and personal assistance. They provide tools like time and performance tracking software to enhance efficiency and transparency. The company prides itself on strategic local partnerships and meticulously curating bilingual talents to support their clients' operations effectively. Bamboo Works aims to save businesses time, energy, and money by streamlining recruitment processes and back-office management. Mortgage Operations Lead – AU 🔥 29 minutes ago 🇦🇺 Australia – Remote 💵 $1.8k - $2.4k / month ⏰ Full Time 🟠 Senior ⚙️ Operations Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Evaluating lending scenarios
Managing lender relationships
Driving applications through the pipeline
Ensuring no opportunities or client matters lose momentum
Taking ownership of the mortgage process from enquiry through settlement
Managing and prioritizing active deals across the pipeline
Following up proactively with:
Clients
Brokers
Lenders
Banks
Internal support staff
Maintaining oversight across multiple active files simultaneously
Monitoring pipeline stages and deal movement daily
Building strong lender relationships and follow through persistently
Training, mentoring, and overseeing administrative support staff
Supporting improvements to SOPs, workflows, and operational consistency 🎯 Requirements
7+ years of experience in:
Mortgage broking
Credit analysis
Lending operations
Loan processing
Mortgage settlements
Strong understanding of:
Australian lending landscape
Credit assessment
Serviceability calculations
Lender policies
Complex lending scenarios
Experience handling:
Complex deals
Self-employed borrowers
Non-standard lending scenarios
Time-sensitive applications
Strong experience managing the full mortgage lifecycle
Proven ability to manage multiple deals simultaneously
Experience communicating directly with lenders and financial institutions
Strong organizational and pipeline management skills
High attention to detail and operational accuracy
Strong written and verbal English communication skills.
Comfortable using:
Infynity CRM
Loan aggregators such as Finsure
Trello
Microsoft Teams
WhatsApp
Loan processing and document management systems
AI and productivity tools Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Construction Admin – Operations 🕒 Yesterday The Doing Co 1 - 10 📱 Media Website LinkedIn All Job Openings Construction Admin VA supporting a fast-growing Australian construction business with admin, client communication, and operational systems management. Ideal for proactive and organised individuals with construction industry experience. 🇦🇺 Australia – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Senior Manager, Strategy & Operations 🕒 6 days ago Whatnot 201 - 500 🏪 Marketplace 🛍️ eCommerce Website LinkedIn All Job Openings Strategy & Operations Senior Manager for Whatnot focusing on post-purchase operations in Australia. Leading cross-functional initiatives and driving improvements in operational efficiency. 🇦🇺 Australia – Remote 💵 A$217k - A$332k / year 💰 $260M Series D on 2022-07 ⏰ Full Time 🟠 Senior ⚙️ Operations Operations Business Partner – 12 months FTC 🕒 May 13 Canva 1001 - 5000 ☁️ SaaS 📱 Media 📚 Education Website LinkedIn All Job Openings Operations Business Partner at Canva driving operational excellence and human connection across the organization. Supporting complex cross-functional teams and enhancing workplace culture in Sydney-based role. 🇦🇺 Australia – Remote 💰 $200M Venture Round on 2021-09 ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Operations Business Partner – 12 months FTC 🕒 April 16 Canva 1001 - 5000 ☁️ SaaS 📱 Media 📚 Education Website LinkedIn All Job Openings Operations Business Partner driving work forward and fostering connections at Canva, based in Sydney with a hybrid model. Supporting large cross-functional teams and focusing on operational excellence and culture. 🇦🇺 Australia – Remote 💰 $200M Venture Round on 2021-09 ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Operations Business Partner – 12 months FTC 🕒 April 14 Canva 1001 - 5000 ☁️ SaaS 📱 Media 📚 Education Website LinkedIn All Job Openings Operations Business Partner driving operational excellence and human connection at Canva. Supporting large cross-functional teams and enhancing culture and operations within the organization. 🇦🇺 Australia – Remote 💰 $200M Venture Round on 2021-09 ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations View More Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

mortgage brokingcredit analysislending operationsloan processingmortgage settlementscredit assessmentserviceability calculationspipeline managementcomplex lending scenariostime-sensitive applications

Soft Skills

organizational skillsattention to detailoperational accuracywritten communicationverbal communicationrelationship managementmentoringproactive follow-upownershiptraining