Bamboo Health

Account Executive

As the State Account Director, you are responsible for directing all retention and growth activities associated with assigned state government client accounts focused on controlled substance solutions and Prescription Monitoring Programs (PDMPs).
Serve as the primary point of contact for assigned state clients, ensuring all contractual commitments related to controlled substances programs are met.
Develop and maintain relationships with key stakeholders at all levels of government, including decision-makers and program directors.
Lead strategic discussions and advise clients on ways to enhance the effectiveness of their controlled substances programs, positioning Bamboo Health’s solutions as essential to their operations.
Identify upsell opportunities and collaborate with internal teams to offer solutions that expand program scope or improve service delivery in the controlled substance space in order to meet an annual sales quota.
Track and analyze performance metrics and KPIs for clients to ensure alignment with strategic goals, and work proactively to identify opportunities for improvement or growth.
Act as an escalation point for internal teams to ensure timely delivery of project commitments and resolve any issues that may arise.
Collaborate with product management, marketing, operations, and engineering teams to deliver scopes of work, change orders, and software enhancement request documentation in a timely, accurate, and professional manner.
Ensure successful contract renewals/extensions, project additions, and other required contract modifications.
Provide expert insights to clients on the integration of controlled substance-related data into broader public health initiatives and systems.