Senior Implementation Project Manager

Bamboo Health

. Independently lead end-to-end implementation of Bamboo Health solutions, owning project outcomes across scope, timeline, quality, and client satisfaction with minimal day-to-day oversight.

Posted 4/21/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Independently lead end-to-end implementation of Bamboo Health solutions, owning project outcomes across scope, timeline, quality, and client satisfaction with minimal day-to-day oversight.
Serve as a commanding yet consultative project leader, actively engaging clients and internal stakeholders to drive alignment, informed decision-making, and execution momentum.
Coordinate and influence cross-functional teams (product, engineering, operations, client stakeholders), driving accountability through clear expectations and follow-through rather than formal authority.
Own external-facing client engagement, including executive-level status updates, governance forums, escalation facilitation, and alignment on priorities and tradeoffs.
Lead complex, high-visibility implementations, demonstrating sound judgment and composure in high-pressure situations with executive exposure.
Establish strong project foundations by developing project structure, governance models, delivery plans, and documentation standards, particularly for new products or net-new client implementations.
Balance strategic context with hands-on delivery, regularly diving into execution details to identify risks, remove blockers, and maintain momentum.
Proactively identify risks, dependencies, and constraints; drive resolution through partnership, influence, and thoughtful escalation when appropriate.
Hold internal and external stakeholders accountable for commitments and milestones through disciplined tracking, transparent communication, and consistent follow-through.
Manage multiple concurrent projects or workstreams, prioritizing effectively to ensure high-quality execution across competing demands.
Use project management tools, metrics, and reporting to assess project health, communicate progress, and support timely decision-making.
Identify opportunities within assigned projects to improve implementation effectiveness, structure, and client experience.
Explore opportunities to enhance workflows through AI or automation tools (e.g., document summarization, task routing, or data parsing).

Requirements

What you’ll need

A bachelor's degree in a relevant field of study
8+ years of experience in project or implementation management within complex, matrixed environments
2–4 years leading cross-functional initiatives with successful, multi-stakeholder coordination
PMP certification required
Direct experience in behavioral health technology implementations and/or clinical/ operational behavioral health settings
Proven success leading client-facing, executive-visible projects
Experience deploying or implementing new products or net-new solutions
Hands-on experience in customer-facing roles and deploying healthcare software/hardware solutions
Familiarity with government RFP processes, including proposal development and compliance (preferred)
Comfort leading complex discussions, managing conflict, and driving alignment
Excellent written, verbal, and presentation skills
Proven ability to build project structure where none exists
Experience using project management and delivery tools (Salesforce, Jira, Confluence).
Extremely organized with strong attention to detail
Able to manage multiple initiatives simultaneously with consistent quality
Calm, decisive, and execution-focused under pressure
Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows.
A forward-thinking, curious mindset with an openness to experimenting with new technologies.
Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions.
Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments.
Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions.
The ability to travel periodically or frequently for work.

Benefits

Comp & perks

Competitive compensation including health, dental, vision and other benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementimplementation managementbehavioral health technologycustomer-facing roleshealthcare software solutionsnew product deploymentrisk managementdata parsingtask routingdocument summarization

Soft Skills

leadershipcommunicationproblem-solvinganalytical skillsattention to detailorganizational skillsconflict managementdecision-makingadaptabilitycollaboration

Certifications

PMP certification