Administrative Assistant

• Enter data from incoming patient care coordination requests into Salesforce Health Cloud.
• Update Salesforce Health Cloud with patient-specific tasks following our engagement protocols.
• Communicate with outpatient treatment providers via phone to confirm appointment attendance.
• Update patient lists based on daily census reports from inpatient treatment providers.
• Collaborate with hospital discharge planners to coordinate discharge notifications and appointment details.
• Create and maintain schedules for clinical staff.
• Support the operations team in identifying processes for automation and implementation.
• Work with the clinical team to enhance the quality of care provided.

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