Senior Product Manager

Balto

Senior Product Manager responsible for leading product features and driving business value in AI-driven solutions for contact centers. Own strategy and roadmap while collaborating cross-functionally.

Posted 7/22/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $150,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management with a focus on B2B SaaS, driving product strategy, and delivering measurable business value. Proficient in agile development processes, user story creation, and cross-functional collaboration to ensure successful product launches.

Highest-signal resume keywords

Product Management ExperienceB2B SaaS ExpertiseAgile Development ProcessesData Analysis SkillsUser Story Creation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product StrategyRoadmap DevelopmentUser Story WritingFeature PrioritizationCompetitive AnalysisAPI UnderstandingQuantitative Data AnalysisQualitative Data AnalysisBusiness Value MeasurementMilestone Planning

Soft Skills

Effective CommunicationTeam CollaborationDecision-MakingDetail OrientationCan-Do Attitude

Industry Keywords

Product ManagementB2B SaaSCustomer SuccessMarket AnalysisProduct Launch

About the role

Key responsibilities & impact

Serve as the lead product manager for a product suite, capable of leading net-new products from concept to launch.
Drive the product strategy and roadmap to establish a leadership position in the market.
Tie product bets to measurable business value: define the customer and company outcomes each initiative should drive, and own hitting them.
Develop a deep understanding of target customers and the competitive landscape to identify market and product opportunities.
Create user stories and product requirements that help designers and engineers translate insight into software that delights customers.
Prioritize the list of features to achieve the overarching strategy and business objectives.
Work collaboratively with marketing, sales, customer success, and support teams to launch products and ensure success across the customer lifecycle.
Collect and analyze qualitative and quantitative data to measure product success and glean new insights.
Complete usage and competitive analysis reporting.
May manage and mentor other members of the product team.

Requirements

What you’ll need

5+ years of product management experience, preferably in B2B SaaS.
A track record of products that created real business value, for customers and for the company, not just a list of things you shipped.
Experience creating a high-level vision and plan, and communicating it throughout the organization effectively.
Able to structure and process qualitative or quantitative data and draw insightful, actionable conclusions from it.
Experienced and comfortable working at the technical level, understanding APIs and data.
Hands-on experience with agile development processes, including breaking a big vision into bite-size milestones, writing user stories, and prioritizing the backlog.
Ability to make decisions on their own.
Experience planning, organizing, scheduling, and meeting deadlines in an efficient and productive manner.
Speaks and writes clearly and concisely in a manner appropriate to the intended audience.
A strong desire to understand others' viewpoints and learn how things work.
Will not let important details or information slip through the cracks.
A team player who brings a "can do" attitude to work every day.

Benefits

Comp & perks

Competitive salary, equity, and great benefits: healthcare, 401(k), unlimited PTO, and learning stipends