Customer Service Representative

Baltimore City Mayor's Office of Employment Development

. Handle incoming calls from members and healthcare providers .

Posted 4/21/2026full-timeRemote • Maryland • 🇺🇸 United StatesJunior💰 $18 per hourWebsite

About the role

Key responsibilities & impact

Handle incoming calls from members and healthcare providers
Assist with benefits, claims, billing, and eligibility questions
Document interactions and resolve customer issues
Escalate complex cases as needed

Requirements

What you’ll need

At least 1 year of phone-based customer service experience (non-retail)
Must live in Maryland (for equipment pickup)
Reliable internet connection
Strong customer service skills

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Baltimore City Mayor's Office of Employment Development Website LinkedIn All Job Openings 201 - 500 employees 👥 B2C 📚 Education 🏛️ Government B2C
Education
Government Baltimore City Mayor's Office of Employment Development is dedicated to delivering economic justice to residents of Baltimore by creating an equitable workforce system that provides viable economic opportunities for all, particularly those who have faced systemic disadvantages. The office offers a range of no-cost services aimed at helping individuals attain meaningful employment and maximize their potential through partnerships with various workforce stakeholders, including the Baltimore Workforce Development Board. Customer Service Representative Job not on LinkedIn 🔥 16 minutes ago 🦀 Maryland – Remote 💵 $18 / hour ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Handle incoming calls from members and healthcare providers
Assist with benefits, claims, billing, and eligibility questions
Document interactions and resolve customer issues
Escalate complex cases as needed 🎯 Requirements
At least 1 year of phone-based customer service experience (non-retail)
Must live in Maryland (for equipment pickup)
Reliable internet connection
Strong customer service skills Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Support Agent – P&C 🔥 1 hour ago Jerry 201 - 500 💳 Fintech Website LinkedIn All Job Openings Customer Support Agent at Jerry.ai helping car owners manage their insurance policies through phone support and service requests. Join a revolutionary fintech startup to make a measurable difference in customer lives. 🇺🇸 United States – Remote 💵 $19 - $21 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Customer Service Agent 🔥 1 hour ago Jerry 201 - 500 💳 Fintech Website LinkedIn All Job Openings Customer Service Agent responsible for assisting clients with insurance policy changes at a rapidly growing fintech startup. 🇺🇸 United States – Remote 💵 $19 - $21 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Customer Service Representative – Aftermarket Auto Parts 🔥 1 hour ago Mustang Parts 11 - 50 🛍️ eCommerce 🛒 Retail Website LinkedIn All Job Openings Customer Service Representative assisting automotive enthusiasts with post-purchase inquiries remotely. Requires automotive knowledge and provides a strong customer service experience. 🇺🇸 United States – Remote 💵 $15 / hour ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required Weekend Strategic Partnership Specialist, Customer Care 🔥 1 hour ago Recycled Materials Association (ReMA) 51 - 200 🤝 Non-profit Website LinkedIn All Job Openings Strategic Partnership Specialist managing customer and vendor relationships in waste management and recycling. Focused on enhancing sustainability and operational efficiencies while retaining customers and growing the business. 🇺🇸 United States – Remote 💵 $26 - $31 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support Customer Service Representative 🔥 3 hours ago Carenet Health 1001 - 5000 Website LinkedIn All Job Openings Customer Service Representative working remotely to assist healthcare inquiries and support patients. Utilizing communication skills to resolve issues and provide timely information. 🇺🇸 United States – Remote 💵 $16 / hour ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Soft Skills

customer serviceproblem solvingcommunicationdocumentationissue resolution