Customer Quality Technical Project Lead

Ball Corporation

Customer Quality Technical Project Lead at Ball Corporation managing CTS-related projects and customer relations, ensuring successful execution of technical initiatives and quality standards.

Posted 6/26/2026full-timeRemote • Colorado • 🇺🇸 United StatesSenior💰 $75,400 - $105,290 per yearWebsite

About the role

Key responsibilities & impact

Plan, coordinate, and track Customer Technical Service (CTS)-related projects, including new product launches, technical improvements, and customer initiatives.
Serve as a primary coordination contact for customers on assigned projects; maintain communication, and provide status updates.
Organize and support filling line trials and field testing at customer sites, including logistics, data collection, and follow-up reporting.
Track project risks, quality concerns, and customer issues; coordinate resolution efforts.
Facilitate collaboration across Engineering, Quality, Manufacturing, Supply Chain, and Commercial teams.

Requirements

What you’ll need

Bachelors’ degree in Business, Project Management, or other related field.
Minimum 2 years of experience in project coordination, quality, technical support, operations/production/manufacturing roles.
Experienced in cross-functional team collaboration in a manufacturing or customer-facing environment.
Strong project organization and coordination skills with baseline knowledge of project management methodologies, principles, and tools.
Problem-solving and decision-making capability.
Quality systems and continuous improvement methodologies.
Data tracking and reporting tools.

Benefits

Comp & perks

Eligible to participate in the annual incentive compensation plan
Comprehensive benefits structure

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project coordinationquality systemscontinuous improvement methodologiesdata trackingreporting toolsproject management methodologiestechnical supportoperationsmanufacturing

Soft Skills

problem-solvingdecision-makingproject organizationcoordinationcommunicationcollaboration

Certifications

Bachelors’ degree in BusinessBachelors’ degree in Project Management