Business Systems Lead

Ball Corporation

Business Systems Lead at Ball Corporation responsible for aligning business needs with technology execution. Overseeing enterprise system delivery while ensuring compliance with governance standards.

Posted 5/20/2026full-timeBelgrade • 🇷🇸 SerbiaSeniorWebsite

Tech Stack

Tools & technologies

ERPPMP

About the role

Key responsibilities & impact

Serve as the primary bridge between business needs and technology execution, ensuring effective delivery, stability, and continuous improvement of enterprise systems.
Lead and coordinate technology delivery and system enhancements across projects using Agile or Stage Gate governance.
Support software development, system configuration, integrations, upgrades, and patching to meet business and technical requirements.
Gather and document technical requirements and specifications, translating business needs into system solutions.
Coordinate SIT execution and UAT technology support, including environments, defect resolution, and change implementation.
Provide end-user and super-user support and training, driving adoption and effective system usage.
Support issue resolution and production support, including root-cause analysis and continuous improvement.
Assist with software and hardware selection, purchasing, and vendor management, including AMS support.
Contribute to technology cost estimates and resource planning in support of business case development.
Support data governance, data migration, integrations, and data hubs enabling self-service reporting and analytics.
Ensure adherence to technology standards, software standards, architecture, and governance.
Support IT controls, SOX testing, audits, and access management activities.
Contribute to technology roadmaps, portfolio management, and lifecycle planning.
Perform gap analysis, solution design, and cross-functional impact assessments.
Drive value realization and adoption of standard technologies and platforms through change management and alignment.

Requirements

What you’ll need

Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or a related field (or equivalent combination of education and experience)
5+ years of progressive experience in business systems, IT delivery, or technology-enabled business roles
System implementations, enhancements, or integrations
Agile and/or Stage Gate delivery models
Demonstrated experience supporting: Enterprise applications (ERP, CRM, data platforms, or similar) ; Testing activities (SIT and UAT support) ; Production support and issue resolution
Experience working with vendors, AMS providers, or system integrators
Experience in regulated or controlled environments (SOX, IT controls, audits) preferred
Agile certifications, PMP, CBAP, ITIL - preferred certifications

Benefits

Comp & perks

Equal Opportunity Employer
Commitment to diversity and inclusion

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AgileStage Gatesystem configurationintegrationsdata governancedata migrationgap analysissolution designproduction supportissue resolution

Soft Skills

communicationleadershiporganizationalproblem-solvingcollaborationtrainingchange managementcontinuous improvementvendor managementbusiness analysis

Certifications

Agile certificationPMPCBAPITIL