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Quality Assurance Regional Manager
Balchem Corporation. Responsible for development and performance of the regional quality team .
About the role
Key responsibilities & impact- Responsible for development and performance of the regional quality team
- Builds strong cross functional relationships and demonstrates ability to effectively influence sites strategy
- Develops a culture that drives quality improvements and efficiently interfaces with operational excellence processes
- Develop and deliver training programs focused on food safety and quality
- Communicate effectively with internal and external customers
- Timely escalation and communication of food safety, quality, financial issues
- Effectively cascade goals using tools such as SMART goals
- Aligns with teams on standard work
- Motivates and builds team strength
- Accountable for the effective application of Product Safety, Product Quality and prerequisite systems regionally
- Ensures these systems effectively interface with change control and commercialization processes
- Strong ability to root cause issues and eliminate the cause or implement engineering or systems improvements to enact robust prevention
- Applies use of basic root cause tools
- Accountable for an effective internal audit program and ensures systems are working to reduce risk, and that corrective actions are completed
- Drives priorities that have largest positive impact on key performance indicators and metrics including but not limited to; Inspection/Compliance performance, First Pass Quality, Complaints, Disposals, Inventory Health, Customer Responsiveness, CAPA closure and effectiveness, systems performance, environmental & sanitation performance
- Ensures that response to customers, inspectors and auditors are professional, timely, and in scope
- Collaborates with R&D, Production, and commercial teams in the development and preparation for production of new Products, Processes, and Equipment to support new product/customer launches
- Ensures the process quantifies the probability of success and clearly communicates the risks and proposed mitigations as an outcome of first-time makes
- Interface with operational excellence programs to maximize effectiveness
- Provide support and aid in preparation for customer visits and external audit
- Share best practices and integrate quality systems across sites
Requirements
What you’ll need- Bachelors degree in Science or related field
- 10+ years of experience in food, supplement, or related industry, including management
- Familiarity with FDA, HACCP, SQF, and industry best practices
- Ability to lift 50 lbs; required to stand, walk, sit, and reach
Benefits
Comp & perks- Competitive salary and benefits package