Baker Tilly US

Director – Managed Services, Transitions Process Team Leader

Baker Tilly US

full-time

Posted on:

Location Type: Office

Location: FriscoIllinoisTexasUnited States

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Salary

💰 $182,150 - $345,330 per year

Job Level

Tech Stack

About the role

  • Establish and maintain transition standards, workflows, and best practices.
  • Oversee team performance to ensure timely, accurate, and consistent delivery.
  • Serve as an escalation point for complex accounting, process design, and client reporting issues.
  • Manage resource allocation, utilization, and team efficiency.
  • Promote consistency and standardization in scope, timelines, enterprise pricing, and quality standards across engagements, minimizing customization.
  • Conduct structured client assessments to identify objectives, risks, system requirements, and reporting needs.
  • Translate assessment findings into clear, actionable project plans.
  • Review transition plans for quality, accuracy, and adherence to firm standards.
  • Implement quality-control measures to mitigate risk and ensure accuracy.
  • Oversee account cleanup, data migration, workflow setup, and baseline reporting.
  • Identify and implement efficiency and automation opportunities.
  • Lead standardization efforts to improve onboarding consistency and client experience.
  • Support system integration and configuration across multiple accounting platforms.
  • Provide authoritative guidance on GAAP and related accounting principles.
  • Establish risk-identification, escalation, and mitigation protocols.
  • Maintain compliance with firm standards and quality-assurance checkpoints.
  • Maintain clear phase-exit criteria for smooth transitions to recurring services.
  • Facilitate knowledge sharing, training, and development for team members.
  • Develop and maintain onboarding playbooks, templates, tools, and KPIs.
  • Ensure consistency across regions, teams, and industry pillars.
  • Partner with practice leaders and business development to align delivery with client expectations and commercial objectives.
  • Collaborate with the Transitions Technology Team Leader on system and workflow decisions.
  • Provide transparent, consistent reporting on progress, risks, and financial performance.

Requirements

  • Bachelor’s degree in Accounting or related field; CPA strongly preferred
  • Minimum 12 years of experience in accounting and client onboarding/ implementation leadership
  • Extensive experience in CAS or managed accounting services, including multi-platform ERP implementations
  • Deep knowledge of GAAP, financial reporting, and Managed Services operations
  • Proven ability to design and implement scalable accounting processes
  • Demonstrated success managing multiple complex projects simultaneously
  • Experience leading successful distributed teams and driving quality, efficiency, and profitability
  • Strong relationship-building and advisory capabilities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accountingGAAPfinancial reportingmanaged accounting servicesERP implementationsprocess designdata migrationquality controlautomationproject management
Soft Skills
team performance managementrelationship buildingadvisory capabilitiesknowledge sharingtraining and developmentcollaborationcommunicationleadershipproblem solvingrisk management
Certifications
Bachelor's degree in AccountingCPA