Technical Specialist

Baker Hughes

Technical Specialist ensuring quality and support for the VECTRA product line at Baker Hughes. Collaborating with teams to maintain high-quality deliverables and customer satisfaction.

Posted 7/31/2026full-timeHouston • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in VECTRA product analysis, including root cause analysis, quality management systems, and technical training. Capable of leading process improvements and managing software quality while effectively communicating complex concepts to stakeholders.

Highest-signal resume keywords

VECTRA Inspection Data AnalysisRoot Cause AnalysisQuality Management SystemsLevel 2 Analyst CertificationTechnical Training Delivery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProcess ImprovementQuality Metrics ManagementSoftware TestingTechnical Troubleshooting

Soft Skills

Interpersonal SkillsCommunication SkillsFacilitation SkillsProblem-Solving SkillsAdaptability

Tools & Technologies

VECTRA SoftwareAnalysis Software Support Workflow

Certifications & Qualifications

Level 2 Analyst Certification

Industry Keywords

Quality TrendsNon-Conformance ManagementContinuous ImprovementTechnical SupportCustomer Engagement

About the role

Key responsibilities & impact

Defining and owning the analysis processes and software applications for VECTRA product lines
Providing technical support for the VECTRA platform
Delivering technical training on new and updated VECTRA processes, methodologies, and software tools
Maintaining and updating VECTRA-related documentation and Quality Metric Systems
Leading and monitoring the introduction of new technologies across analysis processes and software platforms
Monitoring quality trends, managing non-conformance findings, and driving closure of audit actions
Driving root cause investigations, corrective actions, and continuous improvement initiatives within the analysis function
Serving as the technical reference point and troubleshooting lead for the VECTRA product line
Acting as the primary point of contact for triaging and prioritizing cases raised through the Analysis Software Support Workflow
Collaborating with Analysis and Software teams to schedule support activities and monitor costs
Driving software quality, testing, and release activities to ensure production analysis is completed using the latest approved software versions
Acting as the Voice of the Customer

Requirements

What you’ll need

Have a degree in Engineering, Science, or an equivalent technical discipline
Have a minimum of 5 years of experience analyzing VECTRA inspection data
Have certification as a minimum Level 2 Analyst
Have a detailed, analytical, and process-oriented approach
Have excellent interpersonal, communication, and facilitation skills
Have experience in root cause analysis, corrective action processes, and quality management systems
Have experience presenting complex technical concepts and solutions to customers
Have strong problem-solving skills
Have the flexibility to manage multiple priorities, work independently, and adapt effectively to changing business needs.

Benefits

Comp & perks

Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits