System Administrator

• The System Administrator is based out of our Corporate Office in Pickerington, Ohio and is responsible for cyber-security, troubleshooting hardware, software, and networking issues, as well as ensuring system uptime, and performance.
• Manages cyber-security across all internal and SaaS systems.
• Applies policies necessary to assure the security of the company’s infrastructure and data.
• Work with our cyber security tools and vendors such as MS Entra ID, CrowdStrike Falcon, CrowdStrike Shield, Cocentric.ai, Palo Alto Prisma to assure maximum benefit from these investments.
• Deploys, maintains, and troubleshoots a datacenter infrastructure in an Enterprise environment which is primarily AWS based.
• Builds, configures, and deploys end user hardware (Windows Laptops, Apple MacBooks).
• Collaborate with IS Team, third-party support, and service vendors, to ensure that the network is operating effectively and that support issues are resolved in a timely manner.
• Monitors, diagnoses, and resolves hardware, software, and network infrastructure (LAN, WAN and WIFI) issues.
• Monitors the performance of computer systems and networks, and coordinates computer network access and use.
• Resolves issues from within the Help Desk.
• Deploys, maintains, and troubleshoots Windows Server environments (2016/2019/2022/2025).
• Performs proactive monitoring and management of all infrastructure systems, including servers, storage, networking equipment, VMWare, O365, etc.
• Maintains backups (using Veeam and AWS Backup) and test restores of the infrastructure environment.
• Manages Multi-Factor/SSO throughout the organization for various applications and access.
• Provides comprehensive documentation of existing and future infrastructure.
• Documents, tracks, and monitors changes to ensure proper resolution.
• Provides on-call and/or after-hours support as needed.

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