Team Member

Bagel Brands

Team Member creating day-making experiences at Caribou Coffee through guest service and hand-crafted beverages. Engage with guests and support team responsibilities.

Posted 7/29/2026full-timeRoseville • Minnesota • 🇺🇸 United StatesSeniorLead💰 $11 - $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional Guest Service through active listening, product knowledge, and proactive problem-solving. Capable of maintaining high standards of cleanliness and organization while effectively managing multiple priorities in a fast-paced environment.

Highest-signal resume keywords

Guest Service ExperienceActive ListeningCash Handling PoliciesTeam CollaborationProduct Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Beverage PreparationFood ServiceOrder ManagementSanitization StandardsStandard Operating Procedures

Soft Skills

ReliabilityResilience Under PressureProactive Problem SolvingEnthusiastic RecommendationsAdaptability

Industry Keywords

Restaurant ExperienceRetail ExperienceGuest ServiceHospitalityTeam Member Roles

Tech Stack

Tools & technologies

Spark

About the role

Key responsibilities & impact

Provides incredible Guest Service by developing personal ongoing relationships with guests
Practicing active listening and connection
Anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
Makes enthusiastic and knowledgeable recommendations to delight guests
Creating day making experiences that spark a chain reaction of GOOD
Hand-crafts beverages to order per Caribou standard operating procedures
Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
Takes guest orders & manages cash drawer and follows all cash handling policies and procedures
Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
Actively thinks and acts upon what the team and guest will need in the future
Differentiates between problems that can be solved directly and when to ask for leader support
Understands that the team is managing multiple priorities and willingly takes direction from leaders
Shows up ready and willing to be a reliable team player and support one another
Is resilient under pressure and is willing to ask for help.

Requirements

What you’ll need

Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
Must be at least 16 years of age
Preferred: Restaurant, retail, or guest service experience.

Benefits

Comp & perks

Equal Opportunity Employers
Prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws
Committed to equal employment opportunity.