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Field Service Engineer – South of England
Badger MeterField Service Engineer providing technical support and training to customers for Badger Meter products. Handling repairs, documentation, and maintaining up-to-date system knowledge.
Tech Stack
Tools & technologiesAssembly
About the role
Key responsibilities & impact- Provide field technical support for customers and calibration services
- Perform field training for customers either onsite or using internet based methods
- Perform internal training and testing when new products or significant changes occur in existing products
- Analysis of measurement data
- Software supported documentation and tracking of support cases & projects
- Provide feedback to corporate training group on training materials such as guides and quick reference cards and to Marketing and Technical Support for purposes of resolving customer issues
- Remain proficient and up–to-date in meter and system technology including software, both with Badger Meter products, and competitive product offerings
- Respond to customer requests and questions in a timely manner, communicating effectively to both internal and external customers
- Handling of repairs and global RMA process
- Ability to assembly custom Blue Edge solutions
Requirements
What you’ll need- Completed technical education or Bachelor’s degree in mechatronics, chemistry, environmental engineering or water management
- First professional experience including customer contact especially for service & commissioning
- Fluent in English
- Preferably experience and knowledge in measurement, automation & process control
- Intermediate knowledge of Microsoft office and CRM software
- High customer orientation & social competence
- Strong communication skills
- Transparent, structured and pro-active way of working incl. documentation
- Interdisciplinary thinking, problem solving skills and creativity
Benefits
Comp & perks- Competitive salary
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
field technical supportcalibration servicesanalysis of measurement dataassembly of custom solutionsservice & commissioningmeasurementautomationprocess control
Soft Skills
customer orientationsocial competencecommunication skillsproblem solvingcreativitystructured workingpro-active working
Certifications
Bachelor’s degree in mechatronicsBachelor’s degree in chemistryBachelor’s degree in environmental engineeringBachelor’s degree in water management