Billing Specialist

• Obatining Missing Insurance Information:
• Proactively communicate with patients via phone, email, or text to gather necessary insurance information that is incomplete or missing.
• Verification of Benefits:
• Accurately verify patient benefits and eligibility using Waystar, Availity, or through insurance provider portal.
• Addressing Patient Balance Inquiries:
• Respond professionally to incoming patient calls using the prescribed greeting.
• Billing Disputes:
• Identify disputes that cannot be resolved at your level and successfully transfer these to the designated third-party billing vendor.
• Assigned Departmental Projects:
• Participate in departmental projects as assigned.

Billing Specialist

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Billing Specialist