Backblaze

Senior Sales Operations Analyst – Sales, LATAM

Backblaze

full-time

Posted on:

Location Type: Remote

Location: Argentina

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Job Level

Senior

Tech Stack

SFDC

About the role

  • Support day-to-day Sales Operations functions for direct sales and channel teams.
  • Maintain and optimize core sales processes including:
  • Lead and account management
  • Opportunity stages and pipeline progression
  • Channel deal registration and partner workflows
  • Forecasting support and pipeline hygiene
  • Assist Sales leadership with pipeline inspection, deal reviews, and forecast preparation.
  • Identify process gaps and recommend incremental, scalable improvements.
  • Serve as first-level system administrator for Sales-facing tools, including:
  • Salesforce.com (CRM support, configuration assistance, reporting)
  • Outreach (user setup, cadence support, troubleshooting)
  • Gong (user access, tagging support, reporting)
  • ZoomInfo, LeanData, and related Sales tech
  • Partner with Sales Ops leadership and IT on system enhancements, integrations, and issue resolution.
  • Manage user access, permissions, basic configuration changes, and ongoing system maintenance.
  • Support adoption of AI-enabled tools (e.g., Clay, Qualified) as directed by Sales Ops leadership.
  • Build and maintain Salesforce dashboards and reports to support:
  • Pipeline generation and conversion
  • Forecast accuracy
  • Rep and channel partner productivity
  • Ensure data accuracy and consistency used in Sales reporting.
  • Support ad hoc analysis for Sales Operations, Sales leadership, and Finance as needed.
  • Act as a frontline Sales Operations support resource for sellers and channel managers.
  • Develop and maintain:
  • User guides and how-to documentation
  • Sales Operations SOPs
  • Process documentation and workflow diagrams
  • Support onboarding and ongoing enablement by reinforcing process standards and system usage.
  • Assist with communications related to process or system updates.

Requirements

  • 5–7+ years of experience in Sales Operations or Revenue Operations in a SaaS or recurring-revenue environment.
  • Strong foundation in traditional Sales Operations, including pipeline management, forecasting support, and reporting.
  • Hands-on experience with Salesforce.com (required).
  • Experience supporting Outreach and Gong (required).
  • Experience supporting direct and/or channel sales teams strongly preferred.
  • Strong attention to detail with a service-oriented mindset.
  • Ability to document processes clearly and support end users effectively.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Sales OperationsRevenue Operationspipeline managementforecastingreportingprocess documentationworkflow diagramsdata accuracyuser access managementsystem configuration
Soft Skills
attention to detailservice-oriented mindsetcommunicationproblem-solvingprocess improvementcollaborationdocumentationtrainingenablementsupport