Operations

• Exhibit professional, caring, and welcoming communication that models patience, compassion, and respect for diverse cultures and experiences
• Develop program goals, policies and processes to achieve the program's objectives and optimize client outcomes
• Facilitate client intake process
• Organize and monitor client assessment and evaluation processes
• Provide regular program updates, presentations, and reports to staff and stakeholders
• Collaborate with staff to identify barriers to achievement of client objectives; create action plans to overcome them
• Identify trends and assess opportunities to improve program operations processes and own execution
• Anticipate and track operational risks and issues and provide strategic solutions
• Lead the employee hiring, onboarding and training processes
• Communicate, collaborate, and consult with the Bookkeeping Specialist to achieve business financial objectives
• Keep up to date with the current industry and market regulations, technology, trends and forecasts
• Advance the organization's mission and values

Operations Specialist

Operations Coordinator

Technical Operations Analyst

Engine Management Support Operations Specialist

Operations Manager

Manager, Patient Access – Reimbursement Operations