Back Market

Junior Seller Success Manager

Back Market

full-time

Posted on:

Location Type: Hybrid

Location: Bordeaux • France

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Job Level

Junior

Tech Stack

SQLTableau

About the role

  • Manage a portfolio of sellers based in the EU
  • Own their Sales and Quality performance on all European Back Market websites
  • Lead Business Review with your sellers to plan and manage strategic plans. Visit and audit their structures
  • Help to elaborate Back Market business strategy thanks to your field feedback & experience Lead cross-team projects to tailor solutions for our Sellers
  • Be proficient leveraging data to track sellers performances and analyze trends and create projection
  • Highly contribute to our business growth by working cross functionally within Back Market

Requirements

  • Fluent English
  • One additional European language required (French or German preferred)
  • Minimum 1 year or experience in related fields
  • Previous experience in e-commerce or fast-growing startup is preferred
  • Proven customer portfolio management skills
  • Proven project management experience with success in managing deadlines, customers, and schedules
  • SQL and/or Tableau experience a plus, but readiness to learn on analytics skills is a must
  • You are confident in business and technical conversations and can break down complex concepts for anyone to understand
  • You are resourceful, scrappy, and creative, if a playbook doesn't exist yet, you are excited to figure it out and build it for the whole team to use
Benefits
  • A mission driven work environment where your day to day makes an impact on the planet. Seriously.
  • Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.
  • Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLTableaudata analysiscustomer portfolio managementproject management
Soft Skills
communicationresourcefulnesscreativityconfidence in business conversationsability to simplify complex concepts