Area Service Manager

Baby Explorer

Area Service Manager overseeing HVAC service operations in the expanding Data Center market. Leading service processes, managing teams and ensuring customer satisfaction across multiple locations in Ohio and Pennsylvania.

Posted 7/29/2026full-timeValley View • Ohio, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $117,673 - $164,675 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in overseeing service operations within the Data Center market, with a strong focus on HVAC systems, project management, and team leadership. Proven ability to drive customer satisfaction and operational excellence through effective service coordination and technician development.

Highest-signal resume keywords

HVAC Systems ManagementProject ManagementTeam LeadershipCustomer Service ExcellenceMicrosoft Applications Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

HVAC SystemsProject ManagementService OperationsTechnical SystemsField Service Coordination

Soft Skills

Team CoachingCollaborationCustomer Satisfaction Focus

Tools & Technologies

SalesforceMicrosoft Applications

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Data CenterPreventive MaintenanceWarranty ExecutionRepair ServicesService Agreement Pricing

About the role

Key responsibilities & impact

Be responsible for overseeing service operations within the rapidly expanding Data Center market, with accountability for start-up support, warranty execution, repair services, and preventive maintenance activities.
Work in close partnership with the existing Data Center team to support customers throughout the full lifecycle of data center projects, from initial construction and commissioning through ongoing operations and maintenance, with a specific focus on HVAC systems and services.
Lead and coordinate key service processes, including collaboration with sales to provide timely service agreement pricing, supporting customer and sales contract pricing for parts and service.
Direct field service coordination and drive technician recruitment, training, and development.
Oversee invoicing and collections, while ensuring a high standard of customer satisfaction and operational excellence.

Requirements

What you’ll need

5+ years experience in HVAC or a related field, technical systems (or equipment or skilled trades).
3+ years experience managing and coaching large teams and organizing work schedules.
Project management skills to oversee and drive successful project execution for startups and customer requests.
Tech-savvy with expertise in Microsoft applications.
Salesforce experience considered an asset.
Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

Benefits

Comp & perks

Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
Family building benefits include fertility coverage and adoption/surrogacy assistance.
401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
Educational and training opportunities through company programs along with tuition assistance and student debt support.