Buyer Account Manager – Mobile

B-Stock Solutions

Buyer Account Manager driving GMV growth by servicing large B2B mobile buyers at B-Stock. Collaborating across teams and maintaining relationships with mobile buyers while providing excellent operational support.

Posted 5/7/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $86,000 per yearWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Manage a cohort of large mobile buyers (“Premier” buyers) currently purchasing on B-Stock
Be a hyper-responsive single point of contact for Premier mobile buyers
Drive cohort GMV, bidding activity, and dispute resolution
Develop a comprehensive understanding of B-Stock’s business model, platform, solutions, and value
Develop an in-depth knowledge of every B-Stock mobile marketplace, including inventory condition, schedules, inventory sources, individual facilities and their variances, inventory forecasts, and any other detail related to mobile transactions.
Execute buyer outreach via phone call, email, and text
Ensure successful transactions by providing excellent and consistent day-to-day operational support to buyers. Solve issues and remove barriers related to payments, shipping, or other services as needed
Work closely with Seller Account Management, Product, CS, and other teams to resolve issues, identify improvement opportunities, and implement new processes for an improved Premier mobile buyer experience
Reporting and analysis of large buyer acquisition and activity. Maintain Salesforce records for buyers
Maintain constant awareness of the overall mobile industry, specifically secondary mobile markets, competitor activities, and challenges
Exceed operational metrics: Total cohort buyer spend, buyer transaction growth, churned buyer rate, dispute rate
Drive buyer onboarding: Successfully convert mobile prospects into active registered bidders by delivering demos, education, and high-touch platform support
Up to 20% travel expectation, including relevant mobile trade shows, buyer visits, and more.

Requirements

What you’ll need

3+ years of experience with Enterprise B2B Liquidation Sales or Account Management in the Mobile secondary market
Coachable and can work well independently and collaboratively
Outgoing and personable disposition, eager to create new relationships, not afraid to call people
Ability to manage expectations and drive the behavior of people with strong personalities
Experience with, and/or an understanding of the marketplace business model
Excellent executive function, follow-through, and resilience.
Persuasive verbal communication skills
Proven ability and willingness to work with tight deadlines and quick response times
Proficient in MS Office or G-Suite, Salesforce.com, and other CRM platforms
The ability to think creatively and find solutions to problems
Experience managing a revenue target and quota

Benefits

Comp & perks

Competitive compensation packages, including bonus and options
Medical, Dental, and Vision benefits
Paid Time Off, telecommuting, and matching 401(K)
Support for continuing education
Team offsites, social events, and extracurricular activities are a staple
Snacks, drinks, and the occasional box of donuts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Enterprise B2B Liquidation SalesAccount ManagementMarketplace business modelRevenue target managementQuota management

Soft Skills

CoachableIndependent workCollaborative workOutgoing dispositionPersuasive verbal communicationExpectation managementProblem-solvingResilienceCreativity