Exercises independent judgment within their scope of work to review and resolve workflow issues with accuracy and consistency.
Navigates ambiguity by weighing trade-offs, considering downstream impacts, and aligning actions with team and company objectives.
Defines and executes efficient workflows to ensure listings are created and reviewed within established SLAs.
Strategically divides master inventory files into optimized listings using seller-specific standards and subject matter expertise to maximize recovery and velocity.
Partners with cross-functional teams to design listing strategies that exceed client expectations while balancing efficiency, accuracy, and scalability.
Drives success by identifying and implementing process improvements, adapting to client changes and enhancing tool functionality and efficiency through specialized knowledge in online transactions
Leverages automation tools (e.g., AI, Excel macros) to streamline repetitive steps and increase efficiency.
Tracks and reports listing metrics to drive accountability and continuous improvement.
Supports onboarding of new sellers and locations, ensuring standardized and scalable processes.
Leads ongoing and ad hoc projects in support of clients and internal stakeholders.
Tracks and documents order status between sellers and buyers to ensure timely resolution and minimize disputes.
Monitors account and category performance to recommend competitive pricing strategies for future inventory.
Ensures inventory is properly allocated across sales methods to align with departmental and client objectives.
Reviews aging inventory and adjusts sales method or pricing strategies to meet performance targets.

Requirements

High School Diploma or GED
Thorough attention to detail
Excellent written and verbal English communication skills
Advanced or proficient knowledge of Excel and Google Sheets (i.e., pivot tables, vlookups)
Experience working in a fast-paced and multi-deadline-driven environment
Efficient and analytical with the ability to self-manage while contributing to a positive work environment
Must be a team player who naturally collaborates with others (at all levels) and doesn’t hesitate to engage other teams to achieve the best results
Excellent problem-solving and critical thinking skills to find innovative ways of processing client information into listings

Benefits

Competitive compensation packages, including bonus and options
Medical, Dental, and Vision benefits
Paid Time Off, telecommuting, and matching 401(K)
Support for continuing education
Team offsites, social events, and extracurricular activities are a staple
Snacks, drinks, and the occasional box of donuts

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ExcelGoogle Sheetspivot tablesvlookupsworkflow optimizationprocess improvementdata analysisinventory managementlisting strategiesautomation tools

Soft Skills

attention to detailwritten communicationverbal communicationanalytical skillsself-managementcollaborationproblem-solvingcritical thinkingadaptabilityteamwork

Certifications

High School DiplomaGED