
Velocity Program Manager
B-Stock Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $58,000 - $65,000 per year
Job Level
JuniorMid-Level
Tech Stack
SFDC
About the role
- Deliver a seamless, end-to-end experience for sellers, buyers, and external partners participating in new transaction methods, using established SOPs while recommending updates when process improvements are identified.
- Own pricing, program strategy, reporting, and analysis for Velocity programs. Define and track KPIs that measure performance and identify opportunities for optimization.
- Provide excellent and consistent day-to-day operational support to sellers, buyers, and 3PLs, using sound judgment to triage and resolve complex issues related to payments, shipping, logistics, or other services.
- Oversee the launch and ongoing expansion of Velocity programs, ensuring workflows, documentation, communication paths, and operational readiness are fully aligned.
- Anticipate and solve operational and strategic challenges that arise during launch or growth phases, evaluating options and making informed decisions that support both transactional and overall program success.
- Partner closely with B-Stock’s Buyer Growth team to identify and qualify buyers for major programs, shaping onboarding strategies that improve participation and performance.
- Collaborate with Sales to support strategic customer conversations by joining calls, sharing operational insights, and helping guide customers through program decisions.
- Monitor buyer activity and recommend adjustments that improve program fit, adoption, or transaction outcomes.
- Conduct data-driven research and historical analysis to inform pricing decisions, program positioning, and strategic planning.
- Maintain Salesforce records and prepare monthly/quarterly program performance reporting for leadership and cross-functional partners.
- Develop a comprehensive understanding of B-Stock’s business model, marketplace mechanics, and value propositions.
- Stay current on market trends, competitor activity, and conditions within the re-commerce ecosystem to inform program strategy and stakeholder guidance.
- Coordinate with cross-functional teams to keep workflows aligned and address operational gaps before they impact program performance.
- Use independent judgment to resolve workflow issues and make decisions in ambiguous situations, balancing program guidelines with customer and business needs.
Requirements
- 2+ years’ experience in eCommerce and/or Enterprise B2B transactions
- High school diploma or equivalent required
- Experience leading cross-functional projects or owning programs
- Bachelor’s in business, marketing, entrepreneurship, supply chain management or related field.
- Experience with, and/or an understanding of the marketplace business model
- History of working in a detail-oriented, high-volume transactional environment
- Sharp problem-solving skills to identify creative and meaningful solutions
- Self-motivated, able to work independently and as part of a team
- Effective time management and successfully prioritizing work in a deadline-driven environment.
- Excellent written and verbal communication skills
- Proficient in MS Office, Salesforce.com, and other CRMs
Benefits
- Competitive compensation packages including bonuses and options
- Medical, dental, and vision benefits
- Paid Time Off & matching 401(k)
- Support for continuing education
- Team offsites, social events, and extracurricular activities are a staple
- Snacks, drinks, and the occasional box of donuts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
eCommerceB2B transactionsprogram strategyKPI trackingdata analysispricing decisionsmarketplace business modeltransactional environmentproblem-solvingtime management
Soft skills
communicationself-motivatedindependent workteam collaborationdetail-orientedprioritizationjudgmentoperational supportstrategic thinkingworkflow resolution
Certifications
Bachelor's in businessBachelor's in marketingBachelor's in entrepreneurshipBachelor's in supply chain management