
IT Support and System Administrator
B&O Bau
full-time
Posted on:
Location Type: Hybrid
Location: Chemnitz • 🇩🇪 Germany
Visit company websiteJob Level
Junior
About the role
- You are the primary contact for first- and second-level support and assist our employees with questions about workstation systems, mobile devices, and printers
- You keep track of requests in the ticketing system, prioritize inquiries, and ensure efficient handling
- You independently carry out new installations of workstations and mobile devices and prepare the technical onboarding of new employees
- You continuously monitor our IT systems, analyze monitoring data, and detect disruptions at an early stage
- You maintain guides and documentation, contributing to a transparent knowledge base (B&O Help)
- Together with IT management and external partners, you work on a stable infrastructure, integrate new systems, and support the further development of our IT processes
Requirements
- Degree in Computer Science or a comparable qualification, e.g., vocational training as an IT specialist (Fachinformatiker) (m/f/d)
- Relevant experience in IT support and system administration
- Good knowledge of Microsoft Active Directory/Entra ID, Microsoft 365 administration, Windows Server, and firewall and network configuration
- Strong teamwork and communication skills for collaborating with distributed teams and various stakeholders
- Excellent written and spoken German (minimum C1 level) and good English skills
- Willingness to travel and a valid Class B driving licence
Benefits
- Secure position — long-term prospects in a growing company
- Work-life balance — flexible working hours / possibility to work remotely / 30 days vacation
- Training and development opportunities
- Supportive and open working environment & regular team events
- Subsidy for childcare up to school age
- Attractive employee benefits — JobRad (bike leasing), employee discounts, Wellpass (from January 2026), and special conditions at the B&O Parkhotel
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT supportsystem administrationMicrosoft Active DirectoryMicrosoft 365 administrationWindows Serverfirewall configurationnetwork configurationtechnical onboardingticketing system managementmonitoring data analysis
Soft skills
teamworkcommunicationprioritizationproblem-solvingcollaboration
Certifications
degree in Computer Sciencevocational training as an IT specialist