Client Performance Manager III
Cox Enterprises
Product Manager
Azenta Life Sciences
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $107,000 - $134,000 per year
Job Level
Mid-LevelSenior
About the role
- - Own the end-to-end lifecycle of Gene Synthesis products and services from strategy and roadmap development to launch, iteration, and retirement. - Drive product strategy through deep understanding of customer needs, competitive landscape, and emerging trends in synthetic biology, identifying opportunities for differentiation, growth, and geographic expansion. - Translate market insights into actionable plans, including customer segmentation, pricing models, product positioning, and go-to-market strategies that increase market share and customer satisfaction. - Develop and prioritize clear product requirements, collaborating with R&D, operations, commercial, and digital teams to deliver scalable, high-quality services that solve real customer problems. - Lead cross-functional project teams to introduce new products, optimize existing workflows, and champion continuous improvement across the Gene Synthesis portfolio, including turnaround time, quality, and customer experience. - Act as the internal and external voice of the customer, representing product priorities with stakeholders, supporting sales enablement efforts, and participating in key customer discussions and industry events. - Operate with high autonomy in a matrixed, fast-paced environment—balancing short-term execution with long-term vision—while upholding our Core Values and commitment to excellence.
Requirements
- - Ph.D. in Molecular Biology or related Life Science degree preferred. - Bachelor’s degree required. - Minimum of 5 years of experience in Molecular Biology, synthetic biology or related life sciences discipline (Required) - 3 years of prior experience as Product Manager or involvement in the successful development or commercialization of new products (Preferred) - Demonstrated leadership and partnering skills. - Excellent written and verbal communication skills. - Ability to deliver scientific podium presentations and generally communicate at peer to peer level with customers. - Ability to work effectively across a large organization and ability to interact with all levels of management. - Experienced and effective communicator in high level customer interactions, including sensitive negotiating and support situations. - Ability to prioritize multiple projects and activities. - Strong problem-solving skills and willingness to tackle new challenges. - Ability to lead teams to overcome issues. - Ability to work independently and as part of a team. - Ability to perform under stress when confronted with emergent, critical, unusual situations, or situation in which working speed and sustained attention are make-or-break aspects of the job. - Ability to perform a variety of duties, often changing from one task to another without loss of efficiency or composure. - EOE M/F/Disabled/VET
