Account Director

Ayvens

Account Director responsible for strategic development of key partnership accounts at Ayvens. Creating and delivering strategic plans, generating value for customers and the company.

Posted 6/16/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Responsible for the strategic development of key partnership accounts
Create and deploy the strategic business plan for each account
Continuously monitor, measure and evolve in line with client need and market developments
Identify key decision makers and build strong relationships at senior executive level
Undertake regular meetings with the decision-maker to agree key objectives
Work closely with the Customer Relationship Manager to deliver all elements of the contract
Grow ‘share of wallet’ within the portfolio of customers
Lead and implement contract renewals and re-tendering processes
Actively keep abreast of competitor and market activities
Build strong internal partnerships across Ayvens
Liaise with Propositions Team and Pricing Team for optimal client solutions
Enhance personal development

Requirements

What you’ll need

Strong commercial and financial awareness
Strong solutions-based selling experience within a business-to-business environment
In-depth knowledge of key activities within client service/customer service function
Ability to recognise highly profitable opportunities within existing accounts
Proven track record of developing internal and external networks via relationship management techniques
Experience of providing creative and innovative solutions for clients
Able to demonstrate a proven track record of significant achievement and continuous improvement
Degree educated or suitable industry qualification/ experience led equivalent
Working knowledge of core Microsoft applications (Word, PowerPoint and Excel)
Able to demonstrate advanced presentation skills that are tailored to the needs of the audience
Experience of identifying, leading and coordinating virtual teams
Ability to apply a systematic and structured approach when managing a client change
Experience of actively participating in a team environment, whilst demonstrating the capability to work independently.

Benefits

Comp & perks

Competitive pension scheme
Annual salary review and bonus scheme
EV company car
Give As You Earn (GAYE) scheme
Employee referral scheme (£1,000)
Retail discounts programme
GymFlex membership options
Cycle to Work scheme
Private Medical Insurance
Life Assurance
Health assessment options
Travel insurance
Dental insurance
Critical illness cover
Personal accident insurance
25 days’ annual leave + an additional Celebration Day
37.5 hour week, Monday to Friday, no weekends
Holiday buy & sell scheme
Volunteer days
Time allocated for personal development
Study support (where applicable)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

solutions-based sellingclient servicerelationship managementpresentation skillsclient change management

Soft Skills

strategic developmentcommercial awarenessfinancial awarenessnetwork developmentteam coordinationindependent workcontinuous improvement

Certifications

degree educatedindustry qualification