AXS Group (formerly Arrangers and Starkey Productions)

Product Manager

• Understand and evaluate global marketing, customer engagement, and activation needs by conducting discovery sessions, gathering stakeholder feedback, and analyzing performance and behavioral data to inform roadmap priorities.
• Work closely with MarTech architects, developers, data engineering, and analytics teams to define features, document epics and user stories, and drive sprint execution across Marketing Cloud, personalization platforms, CDP, website and mobile activation capabilities, advertising integrations, tag management systems, and event instrumentation frameworks.
• Apply strong product management discipline and Agile practices to improve delivery predictability, increase transparency, and enhance cross-team coordination across distributed global teams.
• Play a key leadership role in MarTech platform governance by supporting enterprise standards for audience management, identity resolution, event taxonomy, tracking frameworks, SDK implementation, campaign build processes, and data usage.
• Oversee global release planning and activation enablement processes, ensuring structured user acceptance testing, stakeholder validation, and successful deployment of omnichannel marketing capabilities.
• Drive sequencing and prioritization across concurrent initiatives to ensure alignment with enterprise objectives, lifecycle marketing strategy, customer data strategy, and measurable revenue impact.
• Develop and track key performance indicators to measure MarTech effectiveness, including engagement rates, audience growth, journey progression, personalization performance, event data quality, activation speed, and incremental revenue contribution.
• Coach and train junior colleagues (business analysts, product managers) in MarTech product management processes, data governance practices, and activation best practices.

Senior Product Manager, MarTech – Engagement, CDP & Activation Platforms

• Defining and executing a cohesive inventory product strategy focused on serving inventory needs for our key client segment, driving adoption of enterprise tools and surfacing contextual data to optimize event goals
• Owning the inventory management frameworks that handle pricing, allocation, and event inventory performance across the Apex platform.
• Translating client and business needs into clear product requirements for inventory capabilities, including powerful dashboards and workflows, real-time inventory updates and accurate and useful data points to inform pricing
• Partnering with UX and Analytics teams to deliver intuitive, modern interfaces and workflows that enable efficient inventory monitoring and control.
• Collaborating with Architecture teams to define the inventory data and application layers that support scalable inventory management applications that scale to our largest organizations and are compatible across the AXS ecosystem
• Establishing and tracking product success metrics related to adoption, performance, reliability, and inventory accuracy.
• Communicating roadmap, progress, and insights to senior leadership and cross-functional stakeholders with clarity and confidence.

Senior Product Manager, Apex Inventory

Solutions Engineer

• Design, build, test, deploy, and support Mule 4 APIs and integrations using Anypoint Studio and Anypoint Platform.
• Implement API-led connectivity patterns across System, Process, and Experience APIs with reuse and governance in mind.
• Develop DataWeave transformations for JSON, XML, CSV, and other payload formats.
• Configure and manage API deployments to CloudHub, including runtime properties, environment-specific configuration, and operational support.
• Apply API policies and security controls in Anypoint Platform, including authentication, rate limiting, and SLA enforcement.
• Author and maintain MUnit test suites, including mocks, spies, and coverage validation.
• Document API interfaces, contracts, error handling patterns, and reusable assets in alignment with enterprise standards.
• Partner with DevOps and engineering teams on CI/CD, environment promotion, observability, and performance tuning.
• Support deployed integrations in production by monitoring runtime health, troubleshooting issues, and participating in incident resolution as needed.

Senior Product Manager, MarTech – Engagement, CDP & Activation Platforms

Senior Product Manager, Apex Inventory

Senior Solutions Engineer – Mulesoft