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Servicing Analyst
Axos BankServicing Analyst managing equipment lease and loan portfolio operations for digital bank Axos. Handling fundings, cash application, reconciliations, payments, commissions, reporting, and syndication support.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in equipment lease and loan servicing operations, including cash application and funding processes. Proficient in using financial systems and advanced spreadsheet skills for accurate tracking and reporting of servicing activities.
Highest-signal resume keywords
Equipment Lease/Loan Servicing OperationsGeneral Ledger ProficiencyAdvanced Spreadsheet SkillsAnalytical Problem-SolvingAI-Enabled Tools Usage
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cash ApplicationFunding TrackingPayment Variance ResearchContract Rate AnalysisACH/EFT Payment HandlingVendor Billing ProcessingFinancial ReportingLockbox ProcessingAccounting ConceptsFinancial Services Operations
Soft Skills
Effective CommunicationAnalytical ThinkingAttention to DetailConfidentiality MaintenanceDeadline Management
Tools & Technologies
Microsoft DynamicsLoan/Lease Servicing PlatformsFinancial SystemsAutomation ToolsReporting Tools
Industry Keywords
Commercial FinanceLeasing IndustrySyndication ActivitiesPayment ProcessingRevenue Sharing
About the role
Key responsibilities & impact- Process and release daily equipment lease/loan fundings, ensuring approval thresholds are met and funding trackers are updated
- Review lockbox and ACH cash receipts, determine correct fund application, and prepare files for the third-party servicer
- Enter and track daily cash activity for company bank accounts in the general ledger system
- Research and resolve payment, contract rate, and account variances, escalating booking errors or unusual items
- Process returned payments, refunds, and payoffs
- Maintain and process advanced payment ledger and suspense accounts
- Support syndication activities, including fund transfers, payoff and clawback tracking, and late-fee remittance
- Process monthly and quarterly vendor and dealer commission, billing, and revenue-sharing payments
- Prepare recurring servicing reports and respond to audit confirmation requests
- Maintain manual asset-level vendor billing outside the standard billing process
- Update contract, funding, and lockbox tracking spreadsheets and servicing systems
- Use AI-enabled tools and automation for cash application, variance research, and reporting, verifying outputs
- Coordinate with the third-party loan servicer, accounting and treasury partners, vendors, dealers, and syndication partners
- Report to the Servicing Manager
Requirements
What you’ll need- Bachelor’s degree preferred; in lieu of a degree, 5–10 years of relevant financial services operations experience
- Working knowledge of equipment lease/loan servicing operations, including cash application, funding, and operations tracking
- Experience in commercial finance or leasing industry
- Proficiency with general ledger and financial systems, such as Microsoft Dynamics
- Advanced spreadsheet skills for tracking, processing, and reporting servicing activity
- Familiarity with loan/lease servicing platforms, lockbox processing, and ACH/EFT payment handling
- Strong analytical and problem-solving skills for researching and resolving payment, contract, and account variances
- Ability to manage recurring daily, weekly, monthly, and quarterly deadlines accurately
- Effective written and verbal communication skills
- Basic understanding of accounting and general ledger concepts related to servicing transactions
- Ability to maintain confidentiality of financial, customer, and contract information
- Comfort using AI-enabled tools and automation for data review, reporting, and variance research
- Successful completion of credit check, criminal background check, and pre-employment drug screening, including marijuana screening
- Must satisfy U.S. employment eligibility verification requirements
Benefits
Comp & perks- Eligible for an Annual Discretionary Cash Bonus Target: 10%
- Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%
- Medical, Dental, Vision, and Life Insurance
- Paid Sick Leave
- 3 weeks’ Vacation
- Holidays (about 11 a year)
- HSA or FSA account
- Other voluntary benefits
- 401(k) Retirement Saving Plan with Employer Match Program
- 529 Savings Plan
- Employee Mortgage Loan Program
- Free access to an Axos Bank Account with Self-Directed Trading