Salesforce Administrator

Axos Bank

Salesforce Administrator for Axos Bank managing and optimizing Salesforce platform solutions and user training. Collaborating with business and IT stakeholders to drive user adoption, performance, and data integrity.

Posted 6/18/2026full-timeSan Diego • California, Colorado, Nevada, New York • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $100,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Design, build, and maintain Salesforce declarative customizations and automations, including Flows, validation rules, and page layouts
Develop a deep understanding of Consumer and Commercial Banking operations to lead complex initiatives and integrations that enhance sales and service capabilities
Participate in all phases of the Agile project lifecycle, including planning, development, testing, deployment, and change management
Perform core Salesforce administration activities, including: User and role management, reports and dashboards, and support of Agile workflows
Manage nCino-specific platform functionality, including package maintenance, configuration, customization, LOS support, and banking system integrations
Promote adoption of Salesforce and nCino features through user training sessions, webinars, and documentation
Serve as a liaison between business users and IT by gathering requirements, performing business analysis, and providing day-to-day user support and troubleshooting
Partner with Commercial Lending, Credit Administration, and other business teams to identify opportunities for process improvement and enhanced business outcomes
Monitor and analyze user adoption metrics; proactively address gaps through targeted training, communication, system enhancements, or collaboration with the nCino Business Systems Analyst
Collaborate with business stakeholders and IT teams to ensure successful product releases, upgrades, and ongoing platform enhancements

Requirements

What you’ll need

Bachelor’s degree required
2+ years of experience as a Salesforce Administrator
Hands-on experience building custom reports and dashboards
Experience with Salesforce Sales Cloud and Service Cloud
Strong understanding of data quality, governance, and data integrity best practices

Benefits

Comp & perks

Medical, Dental, Vision, and Life Insurance
Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
HSA or FSA account and other voluntary benefits
401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SalesforceSalesforce AdministrationSalesforce FlowsValidation RulesPage LayoutsCustom ReportsDashboardsData QualityData GovernanceData Integrity

Soft Skills

Business AnalysisUser SupportCommunicationCollaborationTrainingProblem SolvingProcess ImprovementAgile MethodologyStakeholder ManagementChange Management

Certifications

Bachelor’s DegreeSalesforce Administrator Certification