Senior Deposit Operations Specialist

Axos Bank

Deposit Operations Specialist responsible for reviewing fraudulent cases and account holder assistance at Axos Bank. Engaging in electronic banking functions to support overall bank deposit operations.

Posted 4/14/2026full-timeSan Diego • California, Nevada • 🇺🇸 United StatesSenior💰 $18 - $27 per hourWebsite

About the role

Key responsibilities & impact

Reviews, investigates and actions potential fraud cases and alerts to mitigate loss.
Monitors and arrange for recovery of losses incurred by fraudulent activities.
Take-action on questionable accounts by restricting, closing, or rejecting the opening of new accounts
Assists account holders who are victims of fraudulent activity
Maintain a working knowledge of fraud prevention guidelines and techniques
Communicate via phone, email and/ or letters with other bank employees, account holders, and Financial institutions
Escalates questionable activity via submission of Questionable Activity Report
Verifies adherence to Bank policies, operating procedures and processes

Requirements

What you’ll need

4+ years’ banking experience in a retail or operational environment
Knowledge in banking products and services
Strong verbal and written communication skills
Attention to detail and ability to multitask

Benefits

Comp & perks

Medical, Dental, Vision, and Life Insurance
Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
HSA or FSA account and other voluntary benefits
401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

fraud preventionloss recoveryaccount managementfraud investigationquestionable activity reportingbanking products knowledgeoperating procedures adherence

Soft Skills

communication skillsattention to detailmultitasking