Mission Engineer

Axon

Mission Engineer building and deploying Axon’s AI, workflow, and public-safety technology solutions onsite for Overland Park agencies. Owning adoption, operational transformation, and production outcomes.

Posted 8/4/2026full-timeOverland Park • Kansas • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and deploying AI-powered workflows, integrating complex systems, and ensuring compliance with CJIS standards. Strong ability to manage customer outcomes and drive operational improvements in mission-critical environments.

Highest-signal resume keywords

AI-Powered Workflow DevelopmentCJIS Compliance ManagementIntegration Logic ConfigurationCustomer-Facing Technical ExperienceOperational Transformation Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Automation DevelopmentWorkflow DesignData Pipeline ConstructionIntegration DevelopmentAI Agent Deployment

Soft Skills

Strong CommunicationRelationship BuildingProblem-SolvingStakeholder Management

Tools & Technologies

Axon's EcosystemDEMSFususAI EraRecords

Industry Keywords

Public SafetyLaw EnforcementOperational EnvironmentsMission-Critical SolutionsEvidence Integrity

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own customer outcomes within a strategic account across the full lifecycle of Axon's ecosystem
Discover agency problems onsite and translate them into compliant solutions tied to mission outcomes
Design, build, test, and ship AI agents, workflows, automations, integrations, and data pipelines on Axon's platform
Configure, integrate, and extend DEMS, Fusus, AI Era, Records, and related systems in agency environments
Iterate solutions onsite until adoption sticks and document reusable patterns
Apply CJIS, evidence integrity, and privacy guardrails to every build
Troubleshoot onsite and coordinate root-cause resolution across Product, Engineering, Support, and Services
Build and deploy AI-powered workflows using agents, prompts, RAG, and evaluations
Drive hands-on adoption and measure usage, workflow impact, and mission outcomes
Assess workflows, identify friction, define success metrics, and design operational improvements
Build relationships with agency leadership and operational stakeholders; lead QBRs, mission reviews, and strategic planning
Capture field intelligence to influence Product and Engineering roadmap decisions
Turn one-off builds into reusable playbooks and operational frameworks
Identify expansion opportunities and partner with Sales on account strategy
Maintain onsite presence approximately 3-4 days per week
Support Sales-to-Post-Sales onboarding and handoff

Requirements

What you’ll need

Typically 8+ years of experience in customer-facing technical roles, program management, operational transformation, or complex deployment environments
Proven experience shipping working automations, agents, workflows, integrations, or AI-enabled tools in customer environments
Ability to configure products, write integration logic, and deliver production-ready solutions
Comfort working across hardware, software, cloud, AI-enabled technologies, and integrated systems
Strong communication with technical teams and senior stakeholders, including command staff in mission-critical environments
Ability to navigate competing priorities across Product, Engineering, Sales, Support, and Services
Ability to obtain and maintain CJIS compliance and adhere to security standards
Former law enforcement or military experience preferred, not required
Experience in public safety, law enforcement, corrections, or other mission-critical operational environments preferred
Familiarity with Records, Evidence, digital workflows, AI-enabled platforms, or integrated public safety ecosystems preferred
Background in forward-deployed engineering, solutions architecture, or operational transformation at scale preferred

Benefits

Comp & perks

Competitive salary
401(k) with employer match
Discretionary paid time off
Paid parental leave for all
Medical, dental, and vision plans
Fitness programs
Emotional and mental wellness support
Learning and development programs
Snacks in offices